Shanna Ratner presented a half-day public workshop on the You Get What You Measure® process in Ithaca, NY. The workshop was part of the Human Services Coalition workshop series. Attendees came from Alternatives Federal Credit Union, Catholic Charities of Chemung County, the Center for Transformative Action, Cornell University, Franziska Racker Centers, the Park Foundation, the Rural Health Network of South Central New York, Tompkins County Public Library, The Advocacy Center, and Tompkins Community Action.